**ZENMO Cancellation & Refund Policy**
At ZENMO, we aim to provide the best service to our customers. Here’s how our cancellation and refund policy works:
At ZENMO, we aim to provide the best service to our customers. Here’s how our cancellation and refund policy works:
NOTE : ANY ONE WITHOUT AN UNBOXING VIDEO WILL NOT BE ENTERTAINED
1. **Order Cancellations:**
- Cancellations can only be made immediately after placing an order. If the shipping process has started, we may not be able to cancel your order.
2. **Non-Perishable Products:**
- Refunds or replacements are available if the product is damaged or defective. Please report this to our customer service team within 2 days of receiving the item. Our team will review your request and take appropriate action.
3. **Perishable Products:**
- We do not accept cancellations for perishable items (e.g., flowers, food),
4. **Product Not as Shown:**
- If the product you received differs from its description on our website, notify us within 2 days of receiving it, and we will address the issue.
5. **Warranty Products:**
- For items with a manufacturer’s warranty, please contact the manufacturer directly for any issues.
6. **Refund Processing:**
- If a refund is approved, it will be processed within 3-5 business days. Please note that refunds are only provided if we cannot offer a suitable solution.
-For Snapmint customers, the refund will be processed to the original method of payment.
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1. **Order Cancellations:**
- Cancellations can only be made immediately after placing an order. If the shipping process has started, we may not be able to cancel your order.
2. **Non-Perishable Products:**
- Refunds or replacements are available if the product is damaged or defective. Please report this to our customer service team within 2 days of receiving the item. Our team will review your request and take appropriate action.
3. **Perishable Products:**
- We do not accept cancellations for perishable items (e.g., flowers, food),
4. **Product Not as Shown:**
- If the product you received differs from its description on our website, notify us within 2 days of receiving it, and we will address the issue.
5. **Warranty Products:**
- For items with a manufacturer’s warranty, please contact the manufacturer directly for any issues.
6. **Refund Processing:**
- If a refund is approved, it will be processed within 3-5 business days. Please note that refunds are only provided if we cannot offer a suitable solution.
-For Snapmint customers, the refund will be processed to the original method of payment.
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NOTE . Image shown on the website are for representation purpose only actual product may differ
5 comments
Very bad quality i would like to return it plz reply…. not worth
Hello sir please ek baar batado ke mera order ka Kiya huaa please reply me
Hello sir please ek baar batado ke mera order ka Kiya huaa please reply me
This is the worst product ever. And the way team is responding is even worst
The quality is very bad ,I want to return this item